Refund and Returns Policy

Thank you for shopping at Renewa Shop.

If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 14 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

The product was purchased in the last 14 days. The product is in its original packaging. The product isn’t used or damaged. You have the receipt or proof of purchase.

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

• By email: contact@renewa.shop
• By visiting this page on our website: https://renewa.shop

Send the product with its original packing and the receipt or proof of purchase and the RMN number, to: 1 Dimitar Manchev str., K, Apt.4, 1407, Sofia, Bulgaria

Shipping charges Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Renewa Shop.

Damaged items If you received a damaged product, please notify us immediately for assistance.

Sale items Sale items can be refunded.

Contact us If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: contact@renewa.shop
• By visiting this page on our website: htpps://renewa.shop